Mastering MSP Sales Funnels for Growth and Retention

In 2023, about 35% of MSP executives worldwide expected acquiring more customers to be a leading challenge for their organization. If you have similar concerns for your MSP, it's time to rethink your sales funnel. The way you attract, nurture and convert leads is key to leveraging opportunities and sustaining growth for your business. Your sales funnel has the power to streamline your sales process, improve conversion rates and maximize revenue.

How Often Should You Train for Phishing?

Phishing attacks are a concern for managed service providers (MSPs). You've probably seen plenty of examples — clients falling victim to deceptive emails, clicking malicious links or unknowingly sharing sensitive information. You want to protect and keep them cybersecurity compliant, but phishing attacks are growing in sophistication.

Boost Your MSP's Success with These AI Tools and Strategies

Managed service providers (MSPs) are constantly looking for new ways to elevate their service delivery to clients. Artificial intelligence (AI) is the newest tool making waves in the industry. With capabilities that include automation, cybersecurity, and customer support, AI can make MSPs better at meeting client needs than ever.

Increase MSP Employee Satisfaction With These 5 Tips

In early 2024, United States employee satisfaction hit its lowest point in 11 years. The hardest hit groups included Gen Z workers, remote-capable employees who exclusively work onsite and employees who work fully remote.

What You Need to Know About Cybersecurity Compliance

Cybersecurity compliance can be a challenging concept for many organizations. In addition to understanding relevant laws and regulations for your sector, you also need to keep up with evolving and increasingly advanced threats.

What Is Spear Phishing?

In 2024, phishing accounted for 73% of all data breaches in the United States. Spear phishers target organizations or individuals with personalized emails, intending to steal sensitive information. Once the victim completes the intended action, such as clicking a link or attachment, the attacker can steal login credentials, infect the target's device with malware or enter a network undetected — leading to devastating effects for that person or organization.

Cybersecurity Tips for Small Businesses

Cyberthreats aren't just a challenge for large corporations — small businesses are also often targets. Common threats can include phishing, malware and ransomware attacks. Hackers can steal or access hardware or computers, infect devices with malware or spam your employees with emails or texts that contain malware. With cyberattacks evolving, you'll need to take proper steps to protect your business.

How MSPs Can Help Industries That Need Cybersecurity

With the global cost of data breaches rising each year, organizations of all sizes and sectors must invest in security measures to protect their information.

MSP Guide to Content Production

The global managed services market size was estimated at $299.01 billion in 2023 and is expected to continue growing. In such a competitive industry, your organization needs to implement strategic tactics to acquire new clients and build long-lasting relationships. High-quality content can help you stay relevant by attracting promising leads and turning them into clients.

Actionable Insights to Elevate Your MSP