Build a Culture Worth Giving a Sh*t About!

Many business owners think culture ends with good salaries, benefits, and PTO, but that's actually just where it begins.

This week, we dive into how to build healthy company culture and who is responsible for building it to create a space where people enjoy going to work and can reach their max level of potential to help grow your MSP.

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How to Build a Company Culture Worth Giving a Shit About

At MSPGeekCon this week, Connor Swalm, CEO of Phin Security, dispelled the many misconceptions surrounding company culture and revealed the reality of what and who creates a strong company culture.

Newsflash: A business cannot succeed without you and we all deserve to work somewhere we are valued. 

"If your culture isn't constantly evolving, it's moving backwards." - Connor Swalm

4 Common misconceptions:

1. As an employee, I have little control over my company culture.
2. My business leaders know more than me and don't need my help creating culture.
3. Company culture takes away from the bottom line.
4. Maybe the grass isn't greener. This is the best I'm going to find and as good as it'll get.

4 Realities:

1. We are all responsible for company culture. Even I, as an employee, have control over my own satisfaction at work.
2. My business leaders need my ideas and actions to create a culture that benefits everyone.
3. A good company culture creates more effective, skilled employees and reduces turnover to increase the bottom line.
4. I deserve to work at a company that prioritizes my advancement and health and helps every employee excel.

There's a hierarchy of needs when it comes to company culture, and though many leaders think salary, benefits, and PTO are at the top (or even the whole pyramid), they're actually the bare minimum it takes to create a company culture.

If you struggling to understand where employee satisfaction comes from, start with this hierarchy of needs: