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Phishing and Training FAQ
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Help Center
FAQ
Getting Started
Managing Clients and Admins
Personalization
Email Settings
User Management
Training
Launching Campaigns
Active Campaigns
Phishing
Launching Campaigns
Active Campaigns
Customization
Policies
Reporting & Analytics
Phishing
Training
Phin Partner Resources
FAQ
Phishing and Training FAQ
False Positives
Admin Access
Billing
3rd party software
Release Notes
Training & Phishing Updates
Learning Management System
API / Technical Questions
Phin API Documentation
Integrations
Reporting
FAQ
No such thing as a bad question! Here are some of the most common we hear.
How Can I Watch The Latest Phin Demo Video?
Does Phin Satisfy any CIS Controls?
Changing the Timezone in Phin Security
Phin Security's Refund and Cancellation Policy
Does Phin Sell Direct?
Phishing and Training FAQ
New User Training Experience with Phin Security
How do I reset a training course?
How Can I Create a Leaderboard?
What do Training Assignments and Reminders Look Like?
What is the Difference Between Training Campaigns and Learning Moments?
How can users download a certificate of completion for a training course?
How often are training reminders sent out?
What if I manually upload a user and then Azure sync that same user?
How can I set a campaign to launch "tomorrow"?
See more
False Positives
What Can Cause False Positive Phishing Results?
Admin Access
Resetting Your Phin Security Password
What if I have issues with my MFA?
Billing
Setting Up ACH Payments in Phin Security
How Do I Update My Payment Information?
How do I access my Phin invoices?
How do I access my Usage Breakdown Reports?
How to Find Your Phin Partner ID#
How Do I Cancel My Phin Account?
How to Cancel a Free Trial
See more
3rd party software
Allowlist Domains and IPs in Mailprotector for Phin
Configuring INKY for Phin Security
Mimecast
Avanan
Configuring Barracuda for Phin Security Integration
Configuring SonicWall with Phin Security
How to Configure Fortinet in Phin Security
Configuring Proofpoint for Phin Security
See more
