Greetings, Phin Phriends! September's release includes a new ConnectWise Manage integration open for testing, a Microsoft Defender Integration update, and exciting new training content: Micro-Modules by GoldPhish.
CW Manage Service Desk Integration (Closed Beta)
With the Service Desk integration enabled, emails reported using the Phin Report Phishing button (currently only available in Outlook) will automatically create a ticket in the connected dashboard of your ConnectWise Manage Service Desk. Want to sign up to be a beta tester for this integration? Fill out the form here.
ConnectWise Manage Service Desk Integration
Microsoft Defender Integration Update
Now, you can have emails reported using the Phin Report Phishing Button in Outlook to automatically be submitted for analysis by Microsoft. Click the link below to read up on the extent of this integration so far!
Microsoft Defender Integration
Training Content Announcements
- Micro-Modules by GoldPhish are 60-second micro courses that give end-users quick tips on relatable cybersecurity threats and the steps to implement safeguards to protect against those threats.
- Important Note: Micro-modules do not include assessments.
- The following pre-built role-based training curriculums from NINJIO are now available to launch via the fixed training campaign builder.
- Sales: NINJIO Role Based Training (9 courses)
- Customer Service: NINJIO Role Based Training (8 courses)
- Finance: NINJIO Role Based Training (7 courses)
- Information Technology: NINJIO Role Based Training (15 courses)
- Human Resources: NINJIO Role Based Training (6 courses)
Small fixes and updates
- CW Manage Billing now allows the same company and agreement to be repeatedly configured in the mapping to account for unique circumstances in which departments within the same company are cataloged as separate companies in Phin, but one company in ConnectWise Manage.
- The Fixed Campaign Builder got an upgrade! Until now, building a fixed training campaign meant you had to dig through a full list of Phin's available training courses. This latest update brings filtering to a Phin user to search the training catalog via provider, course name, topic, or duration.
- Fixed a bug in which email addresses were not being saved correctly in the Defender Email Address input field in the Report Phishing Integration page.
- Added a Lifecycle Insights integration tile to the partner integrations page to bring awareness of LCI's external integration with Phin.
Lifecycle Insights makes it easier to grow revenue with vCIO services. Enable the Phinintegration to view your Security Awareness Training insights in your LCI dashboard and maximize your Business Review Meetings with customers.
Knowledge Base
Phin works to update our Knowledge Base with new features with every release. You can read about the platform and its updates here: https://www.phinsec.io/knowledge.
Thanks for using our product!
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The Dev Team @ Phin
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